Avis clients de Paxman Musical Instruments Ltd

My order was delivered in a timely manner and was well packaged and protected. I received everything I had ordered and the team at Paxman went above and beyond in providing tracking information when I asked, even though I had chosen a non-tracking shipping. I am more than happy with my shopping experience and only wish I could afford to do more.
David Jewell.

Excellent, fast and efficient service.

Great service thanks.

My order hasn't arrived yet!!

So far so good.

Never received my order...

One of the oil bottles leaked in transit, because its cap was not properly secured. This damaged other mail items in the postie's mail sack, which meant she had to knock on other doors in the street to apologise. The packaging was too poor to contain an oil spillage. I emailed a comment about this to the vendor, but received no reply. I will avoid them in future.

Easy ordering process and fast delivery time. Items arrived well packed and in excellent condition. Thanks.

Excellent service thank you.

Order dealt with promptly and efficiently.

I was first a customer of Paxman in about 1974 when I bought a seres 2 french horn later upgrading to a model 20 in about 1991 which I still play.

I ordered a pull through; it was exactly what I needed, it arrived here very quickly and was (relatively) inexpensive. In short, excellent service.

Good follow-up and rapid delivery.

Very good quality, very good product and good looking too. Very happy with the mouthpiece.

Great!

Store is out of the item, still waiting for them to reorder it.

I’m sure everything that I ordered will be wonderful, but I haven’t received it yet. I placed my order on March 4th and every time I check the status of this order it says order being processed. Hopefully this gets resolved soon.

Muito bom atendimento e praticidade na entrega! 😀

All as expected. The item was recommended by the music teacher. So far it is all good. The quality seems high, so happy overall.
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Great service as always.

Very good and fast.

Very good advice given by staff at the shop, and the mouthpiece set is exactly what I needed.

Good service.

I thought the shipping charges were unnecessarily high for such small items.

Outstanding service as always.

All expectations met, as usual.

Arrived quickly, product as described, no need for customer service.

The packaged was ripped open and items were nowhere to be found when I first got the package. The store sent replacements right away and no hassle. Both the original and replacement packages arrived much faster than expected!

C, dispatched efficiency and delivered soon than expected. Thanks Paxman.

Good product and service. Expensive shipping.