As of yet I haven’t received my order, nor a confirmation it has been shipped. So, I find it rather difficult to rate the cones. I’d love to amend this rating and review upon arrival of my parcel.
Charlotte T. le 31/1/2023 à 06h36
Hi Charlotte
Sorry to hear that you have not received your order placed on 17-01-23.
As of 13-01-23 there has been a cyber-attack upon Royal Mail targeting the ability to send international items traveling from the UK.
Due to this we have been unable to dispatch any non-UK orders. This has been addressed on our website and social media.
Thankfully we now have permission to post international parcels as of 31-01-23. Your order has since been posted on 31-01-23 with the tracking number LE236592212GB. Please use this to stay notified about your parcel.
Please be aware that delivery could take longer due to the volume of parcels which have been held back at the Royal Mail warehouses.
Rebecca.
Jamieson & Smith (Shetland Wool Brokers LTD) le 2/2/2023 à 14h06