Avis clients de Jamieson & Smith (Shetland Wool Brokers LTD)
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Note du marchand
5.0
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5.0Jamieson & Smith (Shetland Wool Brokers LTD)
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As of yet I haven’t received my order, nor a confirmation it has been shipped. So, I find it rather difficult to rate the cones. I’d love to amend this rating and review upon arrival of my parcel.
Charlotte T. le 31/1/2023 à 06h36
Hi Charlotte
Sorry to hear that you have not received your order placed on 17-01-23.
As of 13-01-23 there has been a cyber-attack upon Royal Mail targeting the ability to send international items traveling from the UK.
Due to this we have been unable to dispatch any non-UK orders. This has been addressed on our website and social media.
Thankfully we now have permission to post international parcels as of 31-01-23. Your order has since been posted on 31-01-23 with the tracking number LE236592212GB. Please use this to stay notified about your parcel.
Please be aware that delivery could take longer due to the volume of parcels which have been held back at the Royal Mail warehouses.
Rebecca.
Jamieson & Smith (Shetland Wool Brokers LTD) le 2/2/2023 à 14h06
It came in good time and was exactly what I wanted. Thank you.
Helena N. le 30/1/2023 à 16h28
As always very good quality product, dispatched and delivered efficiently.
J C. le 30/1/2023 à 16h20
A rich display of beautiful colours and a delightful product.
Scruffy. le 29/1/2023 à 18h46
Excellent speedy service. Thank you.
Vivienne J. le 28/1/2023 à 06h39
This scarf will be beautiful once I finish it. On looking over the pattern it looks very interesting.
Helen D. le 27/1/2023 à 19h38
Excellent quality and service.
Dinah C. le 27/1/2023 à 07h21
I did not expect the wool to arrive so quickly. The item was just what I wanted. Information about product and shipping was sent promptly.
Mary N. le 27/1/2023 à 02h55
I have not heard yet if my cardigan has been shipped. I have read that Royal mail has begun to ship to the US again. I would like to know at least if my order has left the building!
Patricia K. le 27/1/2023 à 01h29
Thank you for your feedback, i have sent you an email. As of today 27th January we are still not allowed to post using the Tracked delivery service that we use, we have had a banner on the homepage explaining we cannot post international orders since this happened on the 13th of January and posted about it on all our social media on the 16th and 23rd of January. We are sorry we havent been able to dispatch yours and many others orders due to this unprecedented situation.
Jamieson & Smith (Shetland Wool Brokers LTD) le 27/1/2023 à 11h50
Love this wool.
Susan T. le 26/1/2023 à 23h45
Excellent speedy delivery, great colour and a quality product as always.
Jo P. le 26/1/2023 à 11h47
Will definitely use again, first class.
Gordon M. le 26/1/2023 à 11h23
Bought two contrasting shades to knit a jumper from this years Shetland Wool Week Annual. A challenging pattern - far more complex than I have done before, but the quality of the wool made the task much easier. I think this is because its a stable, non stretchy wool with a slight wireness to it, so when holding more than one strand against your forefingers, it doesn't slip and make your stitches too loose. What could have been an abandoned project has in fact been fun to make.
Sally. le 26/1/2023 à 10h05
All excellent.
Lorraine H. le 26/1/2023 à 05h26
I think patterns should be download
I was surprised by the price if shipping for papers.
Marie-Jose C. le 26/1/2023 à 02h26
Thank you for the feedback, we have text on the top page for the patterns that a number of patterns are available as downloads via our ravelry and payhip pages. Many patterns we have are not ours but can also be purchased directly from the designer. The p&p is displayed before payment so if you have placed the order we take the understanding you have seen and accepted the charge.
Jamieson & Smith (Shetland Wool Brokers LTD) le 27/1/2023 à 11h41
Lovely yarn.
Emma G. le 26/1/2023 à 01h14
Order arrived promptly and in good order Royal Mail which I prefer haven't used the wool yet but it looks and feels lovely xx.
Ivy m. le 24/1/2023 à 12h34
Always a brilliant service. Thrilled receiving my gorgeous wool and in such speedy time. Totally recommend shopping direct with Jamieson and Smith. Thank you.
Jacqueline G. le 24/1/2023 à 09h34
Lovely wool.
Samantha P. le 23/1/2023 à 19h37
Very happy with the ease of ordering and the speed of delivery.
Kelly K. le 22/1/2023 à 21h18
Very speedy delivery. Wool is gorgeous. Very happy to find that yarn is wound into balls and not left in hanks so could start knitting straight away.
Elisabeth A. le 22/1/2023 à 20h07
Excellent website and easy to place an order online.
Very swift dispatch and delivery.
I was very impressed with my shopping experience and I will order again in the future.
Thank you.
Lucy J. le 22/1/2023 à 10h48
Helpful advice on the quantity to order, quick delivery, and excellent yarn.
BH. le 21/1/2023 à 18h37
Usual excellent service.
First time using Croft and I am very pleased with it.
Thank you.
Catherine R. le 21/1/2023 à 16h16
Excellent service and woollen products.
Russell P. le 21/1/2023 à 10h00
I ordered online. It was quick and easy. I didn’t need to use customer service.
Claire S. le 21/1/2023 à 08h53
Friendly and quick service! Thank you very much :).
Tereza M. le 20/1/2023 à 13h05
Love the tam. Beautiful colours, vibrant and much admired.
Helena N. le 20/1/2023 à 12h54
Fantastic service - arrived in New Zealand quicker than the same J&S wool I ordered from an Australian yarn store even despite Royal Mail strikes. Would definitely recommend for people who do not have a local yarn store selling this wool.
Carmen L. le 19/1/2023 à 23h12
Excellent quick service.
Wendy B. le 19/1/2023 à 21h24
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