Avis clients de Paxman Musical Instruments Ltd

The above order was accepted and processed but I was later informed that it was out of stock and that a new consignment had been ordered. I have since contacted you asking for information as to when the item was expected to be delivered but was told you had no information. I find the whole business very unsatisfactory as I still have not received the item and have no idea when or if to expect it.

Very good!!!

The Best you can find.

The package has not arrived, post office say they can’t help without a tracking number.

Thanks! Everything is ok with my order.

Great practice mute and a very great service Paxman.

As always. Excellent service. Good product and speedy delivery.

I'm in Hawaii more than 9,000 miles from London. I received my CD and DVD in perfect condition via U.S. Postal Service. I received this international mail with all the customs forms complete, so that I needed to do nothing for paperwork.

Received promptly and as decribed online.

My CD arrived in a reasonable time but, these days, the absence of a "Dispatched" notification leaves one feeling a little uncertain.

Paxmans continue to offer an excellent service with experienced advice, offering an opinion when required.

Delivery, return and refund were speedy, and customer service over the phone was good.

Great service and products as always.

I liked everthing, the shipping is very faster, took 20 days to delivery in my house in Brazil. The product is fantastic. High quality. Very well. thanks for great atendancy.

Well handled transaction and good packing.

No problem at all with shipping - it arrived quickly and I am very satisfied.

Everything as described. No problem 😊

Excellent.

Unfortunately the customer has to pay for the retour packet which is not a common procedure.

When I sent it back I got my money back about 3 weeks later. But it was`t the full sum. I paid about 80 Euro for the delivery and only got 70 Euro back.
So all in all this was an expensive order!

The customer service was quick and helpful.

Paxman people are always helpful.

Everything as expected. Very profesional.

Ok.

Arrived very promptly, thank you.

I have not received confirmation from this company directly as I have delegated an assistant and someone from accounting to make the call and place an order here. If given feedback to my direct email or phone I would be inclined to give 5 stars.

Excellent internet service, although not as much fun as visiting the shop!

It took so long for the items to reach me I had a really forgotten that I had ordered them!!

I have dealt with Paxman' for may years, always superb service. They are always very helpful and friendly.

Always very efficient,.

A good customer service. Shipping costs were high though.

Just what I needed.