Avis clients de Paxman Musical Instruments Ltd

My grandson is a new French horn player. My daughter is his teacher. She plays on a Paxman as well. She recommended I get this mouthpiece for her son for Christmas. We ordered from an alternate company and it kept getting backordered and not shipped. After Christmas had passed I ordered direct. It was sent immediately to us in the States in perfect condition. He is over the moon. Thank you!

The oils seem fine, but the website is misleading; it shows a photo of 5 oils, whereas the ‘Paxman oils and greases’ is only for 3 bottles ( I was sent the link by my son’s French horn teacher so ordered without looking at the description). When I rang to query my delivery, I suggested the photo should be replaced with one showing the bottles you are actually going to get, rather than including 2 extra (this hasn’t been changed so might catch other people out).

Perfect.

It was prompt response to inquiries!
The instrument arrived in less than a week from the ordering!

The best shop for any French horn player. Excellent products, friendly customer service. Highly recommendable.

Excellent.

Always a pleasure to do business with.
No order problems, despatched and arrived in good time.

Très bon service et bonne embouchure merci beaucoup !

Perfect.

No problems other than The Talking French Horn is 'out of stock' - and I have'nt heard any more.

Quickly dispatched.

Everything was great. Thanks!

It arrived promptly.

Products supplied promptly. Didn’t have to chase so no direct experience of Customer Service.

Excellent service.

Super. Maximalne spokojný!

I have ordered from Paxman several times and their servicer is excellent. A very good range of stock and fast service/delivery. I have also asked advice from them several times and they are always extremely helpful.

Perfect!

Thank you for excellent customer service, your advice was invaluable.

Itams as described fast delivery and have used them on my two F and Eb rotor value slide trombones
I will reorder from you when needed

thank you.

Excellent customer service and good help in choosing the right product.

Prompt delivery. Excellent product.

Good quality and good customer support service.

Very efficient.

Order received promptly in line with our requirements.

Thank you!

I have no problems with these aspects.

Fast shipping and good customer support service.

Great service. Prompt delivery and arrived well packaged.

Item arrived very quickly, and was exactly what I ordered.