Avis clients de Paxman Musical Instruments Ltd

Thanks for quick response to my order. Excellent product which arrived nearly packaged & in great condition.

Didn't have exactly what I needed, but I was contacted back with an alternative which I accepted. Always feel I get personal service.

This has made a huge difference to my son's playing, providing a richer tone and more security for higher notes.

Excellent, swift service.

Exactly what my daughter needed!

Good shipping.

A top quality CD of Brahms Horn Trio was absent from my collection. I chose this CD, from an obscure Label, which was hard to find - £155 at Amazon was a ridiculous price. A Google search found PAXMAN! Good value, prompt delivery and arrived in good condition from a specialist organisation.
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Everything o.k.
very good.

Mouthpiece received, thank you.

Brilliant.

Web access is excellent. Easy to order. Product supplied described accurately.

Very fast delivery. Excellent customer service.

The item hasn’t been delivered within the deadline set and I haven’t recieved it yet.

My order was despatched and received promptly and was in good order.

Unfortunately until now didnt get my order.

The customer service was wonderful, my shipment was to America and take a few weeks to receive it. All the time that I contact Pacman the always answer me with a status of my shipment.

Excellent - arrived on time, super quality product and return/reimbursement for no longer-required item handled swiftly.

I have not yet received this order.

Paxman have been very helpful, not only with the order, but in giving time to my son and wife on a visit to the shop before Christmas, giving them a lot of useful advice o the future purchase of a horn and allowing him to try instruments. Many thanks for this.

Excellent. Premier spot for all things horn related with knowledgeable and helpful staff.

I am completely satisfied with your service, I will recommend it to friends.

I can't make a review because I haven't received my product so far, and I don't have a zip code to track the shipment of my order.

I ordered on 8th December and the items weren't even shipped before Christmas. I emailed to complain and ask the whereabouts of the items on 24th December and received no response from customer service. The items eventually arrived on 28th December, 3 weeks later.

Thank You very much.

Fast shipping.

Fast delivering and in good shape.

The case works well, thank you. However, waiting for weeks for the shipment without any updates about whether the order will be shipped or not, without anything happening before contacting customer service is less than satisfactory. The case was also missing the mouthpiece pouch, so I would strongly encourage Paxman to polish their routines to check that all is in place, before dispatching items. (The pouch was dispatched later, upon request.).

I am sorry to say that I haven't received the Items yet. Today is the 13th of December 2019. Paolo.

Today, December 16th, I received this shipping.
Thank you
Paolo.