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Avis clients de Troutcatchers

Note du marchand
5.0 1
4.9Troutcatchers
6116 avis
  
Merci d'avoir choisi Troutcatchers ! Vos avis sont inestimables, renforçant nos liens et facilitant des décisions éclairées. Nous apprécions grandement votre contribution, cherchant constamment à améliorer votre expérience chez Troutcatchers. Bonne pêche !
  
Site MarchandTroutcatchers
Urlhttps://www.troutcatchers.co.uk
Tél
Avis client
5.0 / 5
Received in quick time. Well pleased with that.
Keith B. le 26/10/2024 à 23h50
Avis client
5.0 / 5
As an Australia-based customer, I have found that Troutcatchers offers quality UK fly fishing and tying gear at affordable prices which is then always shipped using reliable and tracked delivery services. They respond promptly to any issues raised and I couldn’t be happier with my dealings with them.
Aussie Fly Fisher. le 23/10/2024 à 11h55
Avis client
5.0 / 5
Ordered my very first fly rod and reel, it arrived the following day well packed, for only £5 delivery.
Excellent service. Many thanks
.
Jill W. le 22/10/2024 à 16h54
Avis client
5.0 / 5
I could not be more pleased with the service provided. The description go the products on the website made choosing the products that fitted my needs so easy.
Malcolm A. le 22/10/2024 à 16h28
Avis client
5.0 / 5
Brilliant service, order arrived within 16 hours of placing order on standard delivery.
Graham E. le 22/10/2024 à 09h44
Avis client
5.0 / 5
Great.
Timothy Walker W. le 22/10/2024 à 07h21
Avis client
5.0 / 5
Brilliant as always.
Kevin B. le 21/10/2024 à 20h20
Avis client
5.0 / 5
Product arrived in good condition and was exactly as advertised.
Leslie A. le 21/10/2024 à 13h48
Avis client
4.3 / 5
Good product for money would like to have had a more robust boot.
Leaonard T. le 21/10/2024 à 00h13
Avis client
5.0 / 5
Great items, Great prices and best of all; swift delivery.
David C. le 20/10/2024 à 10h38
Avis client
5.0 / 5
Fast efficient shipping, good communication.
John E. le 19/10/2024 à 20h28
Avis client
5.0 / 5
Ordered mid afternoon and it arrived next day mid day.
Good product, well packed
Perfect.
Dave h. le 19/10/2024 à 13h02
Avis client
5.0 / 5
The usual good service and quality product!
Paul C. le 19/10/2024 à 10h36
Avis client
4.7 / 5
Pity the Allen key did not fit.
A. J. B. le 19/10/2024 à 09h30
Thank you for your review & the 5 stars across the board (except the merchandise). We're sorry about the allen key issue. We didn’t receive any prior communication, as we would have been happy to sort, we have tried reaching out to assist since.
Troutcatchers le 21/10/2024 à 21h02
Avis client
5.0 / 5
Ordering process easy, dispatched quickly and courier was good.
David B. le 17/10/2024 à 09h19
Avis client
5.0 / 5
First order from Troutcatchers, delivery super quick.
DAVID H. le 15/10/2024 à 10h35
Avis client
3.3 / 5
Problems with Courier and goods delivered at the third attempt. Troutcatchers' customer service and price are second to none and I will definitely shop with them again and I strongly recommend them to all my friends.
William P. le 14/10/2024 à 13h28
We’re delighted to hear that you're happy with our customer service and pricing, we truly appreciate your recommendation to friends. We can see that two tracked previous delivery attempts were made to your address, and we're glad the third was successful. We've been in touch to discuss the matter further, your patience throughout is greatly valued. We look forward to serving you again soon!
Troutcatchers le 15/10/2024 à 12h02
Avis client
5.0 / 5
Top service.
Doc Dave. le 14/10/2024 à 10h31
Avis client
4.7 / 5
Very quick and efficient.
Jonathan L. le 13/10/2024 à 12h46
Avis client
4.3 / 5
The Snowbee XS plus fly line I ordered I received the next day, amazing customer service as usual.
I was disappointed with the fly line which when removed from the box had been coiled or wound on to the plastic spool at a diameter larger than the spool, so when I removed the elastic ties it fell off the spool into a tangled heap. I have had these lines before and never had this problem. I always wind from the plastic spool onto a reel to keep the line straight, but this was not possible.
Stephen V. le 12/10/2024 à 10h29
Thank you for your kind words about our service! We're sorry to hear about the issue with the Snowbee fly line & appreciate you bringing it to our attention. We'll pass your feedback to Snowbee to help improve quality control.
Troutcatchers le 14/10/2024 à 19h16
Avis client
5.0 / 5
Good products. Good service and timely delivery.
Mick B. le 12/10/2024 à 09h39
Avis client
5.0 / 5
Fantastic service, little bit of a mixup on my part, but they soon sorted. I haven’t tried them yet but will be doing soon.
Leslie c. le 12/10/2024 à 08h53
Avis client
5.0 / 5
Excellent service with prompt delivery of order.
Edward R. le 12/10/2024 à 07h57
Avis client
5.0 / 5
Great service. Very fast delivery and plenty of top notch products to choose from.
Alex W. le 12/10/2024 à 04h51
Avis client
5.0 / 5
Excellent service all round.
Kenneth F. le 12/10/2024 à 00h21
Avis client
5.0 / 5
Excellent service. Ordered and received within 48 hours. Thank you.
Margaret D. le 8/10/2024 à 10h12
Avis client
5.0 / 5
New to fly fishing, and jsut building experience. Ordered 2 spools of backing and a pack of leader loops. Came in super quick time. Spot on service. will be loading 2 reels with backing very soon.
Paul C. le 7/10/2024 à 15h50
Avis client
5.0 / 5
Very pleased with service, very fast delivery, will use again.
Edward S. le 7/10/2024 à 10h46
Avis client
5.0 / 5
I had a query regarding the fly line, which I emailed to Troutcatchers. Had a response (via email) and a phone call within 1/2 an hour! Excellent service!!
Michael K. le 6/10/2024 à 19h51
Avis client
5.0 / 5
Great comms post purchase, prompt well-packaged delivery.
Definitely a new preferred supplier of gear in my new venture.
Adrian B. le 6/10/2024 à 09h19
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