Avis clients de Troutcatchers
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Note du marchand
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Merci d'avoir choisi Troutcatchers ! Vos avis sont inestimables, renforçant nos liens et facilitant des décisions éclairées. Nous apprécions grandement votre contribution, cherchant constamment à améliorer votre expérience chez Troutcatchers. Bonne pêche !
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Shipping date kept moving which worried me to start.
Clare T. le 16/11/2025 à 21h49
Thank you for your review. I’m pleased to confirm everything was dispatched exactly as promised, the tracking details issued to you at dispatch show two attempted deliveries when no one was available, followed by a successful delivery on the third try. If you ever need anything or would like us to look into something further, just let us know — we’re always here to help.
Troutcatchers le 17/11/2025 à 09h18
Excellent to deal with, fast shipping, good choice of merchandise at competitive prices.
John I. le 11/11/2025 à 08h47
The item took 5 days to reach me ,maybe the post office is not good for your business ?
Colin P. le 7/11/2025 à 16h37
Thank you, Colin, for your review and for being a valued customer since 2016 — we really appreciate your support! Your order was quickly dispatched using the budget 2nd Class service chosen, faster delivery options are available at checkout if needed. Hope this helps.
Troutcatchers le 8/11/2025 à 10h03
All products good quality and delivered correctly - good website and range of products.
Neil O. le 3/10/2025 à 10h18
I cannot fault the shop. Excellent service. Delivery within a couple of days, great and responsive service.
Alex W. le 29/9/2025 à 22h08
Prompt delivery and items as described.
Stephen R. le 3/9/2025 à 16h18
Good quality materials, would have preferred to have the ability to track my order. customer service not really experience except that the goods were sent off promptly and emails were sent to inform me of were in the process my order was.
Roger H. le 4/8/2025 à 10h21
Thank you, Roger! Great to hear you were happy with the quality, prompt despatch, & enjoyed our sale prices! 😊
Fully tracked options were offered (details on Shipping page) you selected Royal Mail 2nd Class, which has limited tracking as noted at point of purchase.
As an Exceptional Google Quality Store, we always welcome feedback — thanks again!
Troutcatchers le 6/8/2025 à 10h33
All items as ordered, shipping out could be faster.
David C. le 2/8/2025 à 00h17
Thank you for your feedback, we're glad everything arrived as ordered!
Your order was placed late on Friday, dispatched promptly the next working day, delivered within expected timeframe for the service you selected.
Troutcatchers le 3/8/2025 à 15h26
All aspects of this transaction were excellent . Great customer service , the postage was very quick and well packaged.
The person I spoke to was very helpful indeed and rang back a couple of times with helpful advice on the different products available.
Tim J. le 20/7/2025 à 08h49
No issues fast delivery
Super slick line.
Jim G. le 30/6/2025 à 11h08
Excellent service on all categories.
Neil c. le 24/6/2025 à 10h09
Mostly happy with the flies I bought but still need to put them to the test. The Turall hexagenia nymph is very large.
Marc T. le 8/6/2025 à 09h38
Thanks so much for your feedback! We're glad you're mostly happy with your flies. The Exagenia Nymph is indeed on the larger side—it's designed to imitate big mayfly nymphs like Hexagenia limbata, ideal for targeting larger trout in stillwaters. Best of luck on the water—we’d love to hear how they perform! 🎣
Troutcatchers le 9/6/2025 à 07h23
Service and product excellent, delivery slower than other tackle retailers.
Chris N. le 1/6/2025 à 11h01
Thanks for your kind review and continued custom! Your order (placed Sunday 25th) dispatched Tuesday 27th – first working day after the Bank Holiday – tracking indicates delivered Wednesday 28th, thats a Next Working Day service, the quickest delivery possible.
Troutcatchers le 1/6/2025 à 12h50
Quality product. As described.
Stephen R. le 14/4/2025 à 19h36
As expected. Everything I have bought from this company has always been up to scratch.
David T. le 30/3/2025 à 01h58
Excellent arrived quickly.
John H. le 17/3/2025 à 13h51
Great service and delivery.
Richard B. le 3/3/2025 à 07h54
Very satifaced White the service and shipping😀
Jan Ove H. le 17/2/2025 à 13h14
Reliable and fast. Good quality and range of fly fishing gear and accessories.
Thomas B. le 1/2/2025 à 11h52
Great service. Prompt delivery.
Stephen R. le 30/1/2025 à 15h54
Good service.
Aj R. le 18/1/2025 à 09h47
A good first time experience so will use the company again.
RICHARD F. le 15/1/2025 à 07h17
The black flies were the wrong size but not to worry, as the size was minimal and It could have been just a different shank length. Great quality and will buy from them again.
Stephen C. le 9/1/2025 à 13h21
Good service from Troutcatchers, with both cost and keeping the customer up to date with delivery.
I would recommend this seller, based on my experience with them.
Paul F. le 8/12/2024 à 12h36
Arrived in time stated. Well packaged. Arrived in two days from ordering. Nice quality product.
David S. le 8/12/2024 à 11h21
Snowbee is my go to brand and this rod lived up to my expectations. Teamed with a Snowbee switch line gives smooth casting and effortless distance. Very efficient service from Troutcatchers.
Trevor H. le 16/11/2024 à 07h47
The companies serve is excellent serice and customer care.
FedEx delivered the knife, unfortunately it took a while to track it down but it wss as found. Fair play both trout catchers and fedex customer care was excellent.
Kerry W. le 10/11/2024 à 10h18
Seem like a reliable company and would use them again.
Steve H. le 2/11/2024 à 00h13
Thank you for your review! We're delighted to hear you found us reliable and would choose us again. With over 42,000 five-star reviews across various platforms, we're committed to maintaining this high standard. We look forward to serving you again in the future!
Troutcatchers le 4/11/2024 à 08h30
Good product for money would like to have had a more robust boot.
Leaonard T. le 21/10/2024 à 00h13
Pity the Allen key did not fit.
A. J. B. le 19/10/2024 à 09h30
Thank you for your review & the 5 stars across the board (except the merchandise). We're sorry about the allen key issue. We didn’t receive any prior communication, as we would have been happy to sort, we have tried reaching out to assist since.
Troutcatchers le 21/10/2024 à 21h02
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