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Avis clients de Troutcatchers

Note du marchand
5.0 1
4.9Troutcatchers
5733 avis
  
Merci d'avoir choisi Troutcatchers ! Vos avis sont inestimables, renforçant nos liens et facilitant des décisions éclairées. Nous apprécions grandement votre contribution, cherchant constamment à améliorer votre expérience chez Troutcatchers. Bonne pêche !
  
Site MarchandTroutcatchers
Urlhttps://www.troutcatchers.co.uk
Tél
Avis client
4.0 / 5
Didn't have all the items in stock that I wanted, but otherwise, shipping was quick and overall customer service was good.
Robert Stewart M. le 18/5/2024 à 11h26
Thank you for your review - After reaching out to you, the items you requested aren't part of our regular stock, however we will reach out to our supplier to see if we can source them for you & get back to you ASAP.
Troutcatchers le 20/5/2024 à 09h30
Avis client
4.7 / 5
Great.
Richard w. le 14/5/2024 à 08h56
Avis client
4.7 / 5
Order placed on a Saturday and arrived on the following Thursday.
Good product
Easy to use website.
Martyn W. le 12/5/2024 à 17h28
Thank you for your review and kind words, delighted your Bank holiday order arrived on time.
.
Troutcatchers le 12/5/2024 à 20h23
Avis client
4.3 / 5
Prompt delivery. Easy ordering process.
Philip C. le 12/5/2024 à 07h30
Avis client
4.3 / 5
Good to deal with I had a query and they phone me to answer it 😄👍
George R. le 29/4/2024 à 12h56
Avis client
4.3 / 5
Expectation exceeded.
John H. le 21/4/2024 à 00h46
Avis client
4.3 / 5
5.
William B. le 8/4/2024 à 09h29
Avis client
4.3 / 5
Apart from Royal Mail delays (!) - product exactly as specified. Thank you.
.
Graham H. le 2/4/2024 à 13h42
Thanks for your kind words! Sorry for the slight delay with Royal Mail. We dispatched your order promptly, however the Easter Bank Holiday weekend extended the delivery time slightly.
Troutcatchers le 3/4/2024 à 17h11
Avis client
4.7 / 5
Awesome service, exactly what I was looking for,cheers Kenny.cp.
Kenny C. le 1/4/2024 à 11h05
Avis client
4.3 / 5
Sorry to say the beads were not tungsten, just ordinary gold beads,very light packet only had 23 with one loose bead in the envelope,other items fine.
David L. le 12/3/2024 à 08h17
Avis client
4.7 / 5
Good all round service,
always go out of their way to help/advise.
David M. le 11/3/2024 à 00h39
Avis client
4.7 / 5
I had an issue with paying over the internet - ie card transaction would not complete - however rather than just failing - I received an e-mail giving alternatives - I paid by phoning the office and completing the transaction.
The product was with me the following day/ morning delivery - in N Ireland..great service.
Product was exactly what was ordered.

Well done - so apart from the issue over the internet - top performance.
Happy customer
.
Stephen B. le 22/2/2024 à 08h31
Thank you for your review, delighted that we could help.
Troutcatchers le 22/2/2024 à 19h31
Avis client
4.7 / 5
Ordered the wrong size. Nick replaced with the correct size without fuss. Great service and best price
.
William P. le 15/2/2024 à 14h54
Avis client
4.7 / 5
On the whole very pleased with the service just the cock hackles being a bit small and fluffy making them unusable.
Edward D. le 31/1/2024 à 10h06
Avis client
4.7 / 5
All good.
David E. le 31/1/2024 à 09h12
Avis client
4.0 / 5
Arrived very quickly . Customer service tbc.
Peter S. le 27/12/2023 à 15h33
Avis client
4.7 / 5
Perfect tool for the job.
Anthony E. le 27/12/2023 à 00h11
Avis client
4.7 / 5
Highly professional service. Very consistent and and prompt service.
James w. le 1/11/2023 à 16h53
Avis client
4.0 / 5
Very good.
David M. le 29/10/2023 à 12h37
Avis client
4.7 / 5
Shipping a little slow on this order, took 4 days to arrive by Royal Mail during the working week.

All of the products ordered were of great quality..as always.
Tim J. le 1/10/2023 à 11h21
Thank you for your feedback & positive feedback. We acknowledge this delivery took longer than your previous orders, & apologise for any inconvenience caused by Royal Mail.
Standard post is normally very quick, however for urgent orders we recommend using the Guaranteed or courier option to ensure a more timely delivery. Hope this helps.
Troutcatchers le 3/10/2023 à 07h32
Avis client
4.7 / 5
Topping up for start of fly tying season. Service and shipping continues in a very high standard.
James w. le 1/10/2023 à 09h19
Avis client
4.3 / 5
Vest as described.A little larger than expected.I am a small man.Feels light.This might well be an advantage if it is durable and wears well.Even more storage space than I expected.Very happy with my purchase.
James s. le 25/8/2023 à 09h48
Avis client
4.7 / 5
Good.
David M. le 21/8/2023 à 00h35
Avis client
4.7 / 5
Shipping let down by courier. Told that package would arrive on a certain day, within a set timescale. However, item delayed and no reason given. Item arrived the next day. Call me a cynic, but if it’s too much trouble couriers can’t be bothered to go out of their way and deliver the service they are being paid for.
Kim B. le 20/8/2023 à 14h32
Thankyou for your review. We're sorry for the delay, especially given your track record of leaving 5-Star reviews. We're looking into the courier issue and welcome you to reach out for any future concerns, so we can address them promptly.
Troutcatchers le 22/8/2023 à 19h09
Avis client
4.7 / 5
Quality products with excellent service and value.
Mike G. le 6/8/2023 à 07h01
Avis client
4.7 / 5
Good, fast delivery.
Bob C. le 17/7/2023 à 09h50
Avis client
4.7 / 5
All very good.
George B. le 16/7/2023 à 14h25
Avis client
4.7 / 5
Very quick service.
Andy H. le 11/7/2023 à 16h24
Avis client
4.7 / 5
Very pleased order turned up inside 24 hours.
Colin c. le 3/7/2023 à 11h38
Avis client
4.7 / 5
Excellent service.
Ian g. le 3/7/2023 à 08h01
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