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Avis clients de encasement-onlineshop.co.uk

Note du marchand
5.0 1
4.8
 
 
Urlhttp://www.encasement-onlineshop.co.uk
Avis client
5.0 / 5
Great product saved a lot of time and looks good, only downside is shipping costs at 50% of product cost.
John C. le 17/9/2018 à 18h07
Avis client
5.0 / 5
Good service and prompt delivery.
Graham E. le 16/9/2018 à 17h48
Avis client
5.0 / 5
Arrived the next day.
David V. le 13/9/2018 à 01h27
Avis client
5.0 / 5
Very fast shipping.
David V. le 7/9/2018 à 20h36
Avis client
5.0 / 5
Very pleased with boiler pipe casing, it has a high quality finish and can easily be cut down to cover the pipes as required. The delivery was very quick, especially as I ordered over the bank holiday weekend and when I rang Encasement Ltd to check what time the delivery would take place they very helpfully rang the courier to obtain an estimated delivery time and then rang me back to let me know. Am very impressed with their customer service and would recommend highly.
Marie M. le 3/9/2018 à 19h56
Avis client
4.3 / 5
Shipping was very expensive.
Keeley E. le 27/8/2018 à 12h07
Avis client
5.0 / 5
Have always had excellent service from Encasement. Their products, while not cheap, are a cost effective way of hiding pipes etc.
Mike W. le 22/8/2018 à 16h24
Avis client
5.0 / 5
A high quality, excellent product exceeded my expectations. Easy to use and very light. A little expensive but worth it.
Katherine O. le 13/8/2018 à 19h58
Avis client
5.0 / 5
Very quick and easy to use and fit looks great in place will need to get a longer piece now for another project.
Peter L. le 9/8/2018 à 11h10
Avis client
5.0 / 5
Wa.
KEVIN B. le 5/8/2018 à 06h26
Avis client
5.0 / 5
Quality product just what I wanted. Delivered on the right day. Sales office service excellent. Will use again.
Hadrian H. le 1/8/2018 à 13h38
Avis client
5.0 / 5
Excellent product, slight problem with the order which was easily and swiftly rectified by encasement. I would use again.
Colin M. le 28/7/2018 à 14h03
Avis client
4.5 / 5
Fast, efficient service. Can’t comment on customer service as all done online. Product was well packed but the ends were a bit damaged - luckily we need to cut those bits off. Maybe pad the ends a bit better for shipping.
Barbara H. le 25/7/2018 à 12h58
Hi Barbara

Thank you for the positive review - we hope all our customers are pleased with the product. With regards to the damaged ends - if you find that you are unable to use them then please do let us know and we`ll happily send out some replacements for you. Unfortunately due to the size of our products they do sometimes get damaged by heavy handed couriers.

Kind Regards.
encasement-onlineshop.co.uk le 25/7/2018 à 13h04
Avis client
5.0 / 5
Oddly, I can't rate all 3 criteria, but I would say over all that I received 5 star service.

After receiving my order there was some damage and an incorrect item (confusing order page). I cannot commend enough the politeness and helpfulness of the person I spoke to, he without question rectified the problem to my satisfaction.

Fantastic customer service and very quick delivery, I would definitely trust and use this company again. Thank you.
Andrew M. le 13/7/2018 à 15h33
Avis client
1.7 / 5
Overpriced delivery fee and parcel was not delivered to home address when I was actually in house. Left at an unkown house in next street and no note through my door to say where it was.
Only by good luck did person bring it to house for me or I would not have known where it was!
Andrew C. le 30/6/2018 à 12h42
Many thanks for your feedback. I am sorry to hear that you were not left a card ref your delivery. As per your instructions we did put on the note to deliver to a neighbour if you are out - but we will take this up with the courier.
encasement-onlineshop.co.uk le 2/7/2018 à 10h07
Avis client
5.0 / 5
No problems, no fuss.
Richard T. le 17/6/2018 à 11h23
Avis client
5.0 / 5
Well packed, delivered quickly.
Angela R. le 23/5/2018 à 20h19
Avis client
5.0 / 5
Shipped very quickly,arrived in good time and good condition,very pleased.
Robert S. le 23/5/2018 à 16h16
Avis client
5.0 / 5
Excellent product and shipped with care and speed. Would highly recommend.
Stuart C. le 19/5/2018 à 20h52
Avis client
5.0 / 5
Once again,excellent service from order placement to delivery.
Darryl P. le 17/5/2018 à 15h25
Avis client
4.7 / 5
Worth the expense for me.
CHRISTOPHER S. le 7/5/2018 à 21h30
Avis client
5.0 / 5
Our order was dealt with quickly and efficiently.Would order from them again.
A D H. le 1/5/2018 à 20h44
Avis client
4.7 / 5
The boiler casing feels solidly made and has improved the look of my kitchen.
Alison M. le 27/4/2018 à 13h22
Avis client
5.0 / 5
Very speedy and customer friendly service.
Steve Ramsden R. le 25/4/2018 à 19h53
Avis client
5.0 / 5
Excellent service from order placement to product delivery.
Darryl P. le 23/4/2018 à 09h19
Avis client
5.0 / 5
All good recieved promptly in good condition.
Robert C. le 17/4/2018 à 14h07
Avis client
5.0 / 5
Excellent service. Item received damaged quickly replaced. Very helpful customer support.
Alan D. le 11/4/2018 à 19h14
Avis client
5.0 / 5
Encasement have been model suppliers; no fuss at any stage and the goods, which are amazing, arrived in a couple of days!
The only slight hiccup was the courier who left my packages outside in the rain, but to be fair, that’s not within the control of the supplier.
Thankfully, they were so well packed that only the outer was affected, not the goods.
Top marks to encasement: would definitely use them again and would definitely recommend them.
Bill B. le 31/3/2018 à 18h32
Avis client
5.0 / 5
Excellent product - recommended.
Richard P. le 19/3/2018 à 22h11
Avis client
5.0 / 5
Shipping exactly to the timings that you had set out. merchandise exactly what we wanted and very good web site easy to use - thank you
.
Gillian R. le 23/2/2018 à 23h51