Avis clients de Aquamax

Note du marchand
5.0 1
4.7Aquamax
 
 
Site MarchandAquamax
Urlwww.aquamax.co.uk
Tél
AdresseThe Old Smithy
Maces Hill, Daglingworth
Cirencester GL7 7AB
Avis client
5.0 / 5
Easy to order
Excellent delivery driver
Excellent product
What’s not to like !
Lindan. le 22/5/2018 à 18h06
Avis client
5.0 / 5
Fantastic bedding used for the last 12 months, have previously had delivery problems, but not anymore.
Barry of Palletways couldn't of been more helpful contacted me before arrival great to have some really good service.
Victoria H. le 20/5/2018 à 15h51
Avis client
5.0 / 5
Kept well informed at all stages of our order. The product itself arrived with only one damaged bag on an otherwise perfect pallet. Excellent choice in courier who was very helpful and phoned us with an update on a timeslot.
Nanci d. le 16/5/2018 à 07h29
Avis client
5.0 / 5
Tried Aquamax after meeting Paul at Blair Horse Trials. I was a little sceptical of the product but thought I’d give it a try for a wet gelding that we have. The product has been fantastic. Easy to use, quick muck outs, using less bedding and reduced smells. Wondered if other pellets would be just as good..tried another well known brand and well just had delivery of my aquamax order. It didn’t compare. Love Aquamax and find the customer service excellent, others just don’t compare.
Marion K. le 2/5/2018 à 21h03
Avis client
4.3 / 5
Product is excellent, delivery company not so good. Paul at Aquamax is meticulous at pre-booking a delivery day with the transport company and passing on the information about restricted access and max 7.5 ton lorry. RR Transport/Pallet line sent a 12 ton lorry despite quoting these instructions and despite me confirming the details the day before. The lorry was late, and was not able to gain access to the stable yard. All 60 bags had to be manually unloaded at the gate!
Rosemary B. le 26/4/2018 à 22h18
Avis client
5.0 / 5
Excellent customer service, great product!
Rebecca S. le 6/4/2018 à 16h36
Avis client
5.0 / 5
Excellent service and customer care especially when things don't go quite to plan. Lovely delivery man.
Karen M. le 26/2/2018 à 20h21
Avis client
5.0 / 5
Excellent customer service, always good to have a chat with Paul.

Minimal storage needed for whole pallet (smaller then a big round hay bale).

Delivery and driver excellent.
Jayne C. le 23/2/2018 à 11h06
Avis client
5.0 / 5
Great service a few bags damaged and open not reported this yet.
Sally R. le 8/2/2018 à 15h39
Avis client
5.0 / 5
Excellent product and excellent service.
Kat J. le 30/1/2018 à 18h13
Avis client
4.0 / 5
Very happy overall but 5 of the bags had got holes in them on the bottom of the pallet and so the contents had spilled out and the bags were therefore not full.
JOCELYN S. le 29/1/2018 à 15h36
Avis client
4.7 / 5
Should have been on a double pallet. Can't fault the product or the customer services.
Christine H. le 11/1/2018 à 17h41
Avis client
5.0 / 5
Customer service was awesome.
Debra. le 23/12/2017 à 15h55
Avis client
5.0 / 5
It was easy and quick to order my pallet of Aquamax, and I was pleased that my delivery was on the day requested so I could be there to receive it. Aquamax made the ordering process quick and easy, and I was given details of the delivery company to enable me to make contact to confirm a time for delivery. The delivery was on time. I have absolutely no complaints in relation to customer services and the delivery of my bedding. Aquamax is a pleasure to deal with.
Nicola P. le 4/11/2017 à 20h32
Avis client
4.7 / 5
Excellent product drastically reduces stable odours.
Linda N. le 3/11/2017 à 16h16
Avis client
5.0 / 5
Have used Aquamax for over a year now and wouldn't go back to my previous wood pellet brand. Easy to order, appreciated the phone call from Paul to check that the lorry could deliver down our narrow lane, and a friendly and helpful delivery driver too! :-).
Sara W. le 31/10/2017 à 19h17
Avis client
5.0 / 5
Fantastic product, prompt service and lovely delivery man who went above and beyond by putting the pallet in the barn for me (they are meant to just drop it on the curb).
Ania W. le 28/10/2017 à 19h18
Avis client
5.0 / 5
Great fork.
Lynn M. le 26/10/2017 à 14h28
Avis client
5.0 / 5
Arrived next day.
Frances L. le 22/10/2017 à 12h07
Avis client
5.0 / 5
Absolutely love this product; by far the best pellet bedding which I have used. Makes a very easily maintained, clean, odour free bed and keeps my horse clean too! Excellent value for money as it lasts a long time. Great customer service and very considerate delivery, thank you very much.
Catherine N. le 13/10/2017 à 11h25
Avis client
5.0 / 5
Aquama is a superior product. I have tried various cheaper wood products for my horses beds but have found aquamax more cost effective. It costs more per bag but last twice as long before having to top the bed up. It fluffed up better than anything else I have used. Will be sticking with Aquamax as I love it and so does everyone that uses it at my yard.
Sandra M. le 11/10/2017 à 22h42
Avis client
5.0 / 5
Great service, Paul was so helpful. The product seems great- easy to use, easy to store, and smells amazing!
Amelia G. le 10/10/2017 à 15h06
Avis client
4.3 / 5
Great product very helpful in attempt to make delivery but actual lorry sent was 18 tonne even though 7.5 was requested! That said driver was helpful and delivery did happen and the product is excellent.
Joanne V. le 4/10/2017 à 23h39
Avis client
3.3 / 5
Actual product was excellent as usual, but around 10% of the bags had holes in them meaning some of the bedding leaked out. The order did not arrive on the day it was supposed to. I phoned twice to check on it and was told that they were delayed but would ring if they couldn't make it. They didn't ring. The next day I happened to ring just in time to get it shipped that day but if I had rung 5 minutes later if would have not been shipped until the following week.
Sarah. le 3/10/2017 à 17h38
Sarah, I am sorry to hear about the broken bags on delivery and the customer service from the delivery company. As you can see from other reviews many customers love Aquamax and their only disappointment is delivery. Our warehouse always looks to ensure the bags leave in good condition. It is so frustrating when some delivery companies do not recognise the meaning of customer service. I will certainly compensate you for some lost bedding with your next order.
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Aquamax le 3/10/2017 à 21h05
Avis client
5.0 / 5
I am really happy with Aquamax. I have friends who have been persuaded to try cheaper alternatives and have regretted it. I won't be making that mistake.
Sam E. le 26/9/2017 à 22h35
Avis client
4.7 / 5
Great bedding delivered very quickly. 1 bag was damaged in transit but Paul has replaced it with another bag which was very kind. Beautiful bedding, does exactly as they say and smells so fresh. Would definitely recommend to anyone.
Carolyn H. le 26/9/2017 à 19h57
Avis client
5.0 / 5
Swift service, amazing product and fabulous friendly and knowledgeable customer care.
Joanna H. le 23/9/2017 à 16h03
Avis client
4.5 / 5
Only downside is the delivery driver can't get the pallet any closer to the barn!
Anna. le 19/9/2017 à 23h26
Avis client
5.0 / 5
Great customer service. I love this bedding it is so easy to use and the best bedding for dust and odour suppression, I add one dry bag a week to existing bedding which makes it ideal for minimising the muck heap and the impact on my purse.
Jayne M. le 15/9/2017 à 04h29
Avis client
5.0 / 5
Excellent service, very quick delivery.
Caron C. le 14/9/2017 à 08h51