Avis clients de Aquamax

Note du marchand
5.0 1
4.7Aquamax
 
 
Site MarchandAquamax
Url
Tél
AdresseThe Old Smithy
Maces Hill, Daglingworth
Cirencester GL7 7AB
Avis client
5.0 / 5
It was easy and quick to order my pallet of Aquamax, and I was pleased that my delivery was on the day requested so I could be there to receive it. Aquamax made the ordering process quick and easy, and I was given details of the delivery company to enable me to make contact to confirm a time for delivery. The delivery was on time. I have absolutely no complaints in relation to customer services and the delivery of my bedding. Aquamax is a pleasure to deal with.
Nicola P. le 4/11/2017 à 20h32
Avis client
4.7 / 5
Excellent product drastically reduces stable odours.
Linda N. le 3/11/2017 à 16h16
Avis client
5.0 / 5
Have used Aquamax for over a year now and wouldn't go back to my previous wood pellet brand. Easy to order, appreciated the phone call from Paul to check that the lorry could deliver down our narrow lane, and a friendly and helpful delivery driver too! :-).
Sara W. le 31/10/2017 à 19h17
Avis client
5.0 / 5
Fantastic product, prompt service and lovely delivery man who went above and beyond by putting the pallet in the barn for me (they are meant to just drop it on the curb).
Ania W. le 28/10/2017 à 19h18
Avis client
5.0 / 5
Great fork.
Lynn M. le 26/10/2017 à 14h28
Avis client
5.0 / 5
Arrived next day.
Frances L. le 22/10/2017 à 12h07
Avis client
5.0 / 5
Absolutely love this product; by far the best pellet bedding which I have used. Makes a very easily maintained, clean, odour free bed and keeps my horse clean too! Excellent value for money as it lasts a long time. Great customer service and very considerate delivery, thank you very much.
Catherine N. le 13/10/2017 à 11h25
Avis client
5.0 / 5
Aquama is a superior product. I have tried various cheaper wood products for my horses beds but have found aquamax more cost effective. It costs more per bag but last twice as long before having to top the bed up. It fluffed up better than anything else I have used. Will be sticking with Aquamax as I love it and so does everyone that uses it at my yard.
Sandra M. le 11/10/2017 à 22h42
Avis client
5.0 / 5
Great service, Paul was so helpful. The product seems great- easy to use, easy to store, and smells amazing!
Amelia G. le 10/10/2017 à 15h06
Avis client
4.3 / 5
Great product very helpful in attempt to make delivery but actual lorry sent was 18 tonne even though 7.5 was requested! That said driver was helpful and delivery did happen and the product is excellent.
Joanne V. le 4/10/2017 à 23h39
Avis client
3.3 / 5
Actual product was excellent as usual, but around 10% of the bags had holes in them meaning some of the bedding leaked out. The order did not arrive on the day it was supposed to. I phoned twice to check on it and was told that they were delayed but would ring if they couldn't make it. They didn't ring. The next day I happened to ring just in time to get it shipped that day but if I had rung 5 minutes later if would have not been shipped until the following week.
Sarah. le 3/10/2017 à 17h38
Sarah, I am sorry to hear about the broken bags on delivery and the customer service from the delivery company. As you can see from other reviews many customers love Aquamax and their only disappointment is delivery. Our warehouse always looks to ensure the bags leave in good condition. It is so frustrating when some delivery companies do not recognise the meaning of customer service. I will certainly compensate you for some lost bedding with your next order.
.
Aquamax le 3/10/2017 à 21h05
Avis client
5.0 / 5
I am really happy with Aquamax. I have friends who have been persuaded to try cheaper alternatives and have regretted it. I won't be making that mistake.
Sam E. le 26/9/2017 à 22h35
Avis client
4.7 / 5
Great bedding delivered very quickly. 1 bag was damaged in transit but Paul has replaced it with another bag which was very kind. Beautiful bedding, does exactly as they say and smells so fresh. Would definitely recommend to anyone.
Carolyn H. le 26/9/2017 à 19h57
Avis client
5.0 / 5
Swift service, amazing product and fabulous friendly and knowledgeable customer care.
Joanna H. le 23/9/2017 à 16h03
Avis client
4.5 / 5
Only downside is the delivery driver can't get the pallet any closer to the barn!
Anna. le 19/9/2017 à 23h26
Avis client
5.0 / 5
Great customer service. I love this bedding it is so easy to use and the best bedding for dust and odour suppression, I add one dry bag a week to existing bedding which makes it ideal for minimising the muck heap and the impact on my purse.
Jayne M. le 15/9/2017 à 04h29
Avis client
5.0 / 5
Excellent service, very quick delivery.
Caron C. le 14/9/2017 à 08h51
Avis client
5.0 / 5
Easy online ordering. Delivery fast and on day of choice. Excellent customer service. Order every year from aquamax and always good service and excellent product.
Carly I. le 13/9/2017 à 17h38
Avis client
5.0 / 5
Great product, great service.
Sue R. le 13/9/2017 à 15h48
Avis client
5.0 / 5
Usual super service, thank you.
Jayne E. le 11/9/2017 à 13h47
Avis client
4.7 / 5
Very quick delivery. delivery service was good with correct sized vehicle and a great driver who could not have been more helpful. would have scored 5 BUT for two bags split open on the pallet.
Ron W. le 26/8/2017 à 21h20
Avis client
5.0 / 5
Brilliant, good communication, fast dispatch, excellent pricing.
Karen A. le 20/8/2017 à 22h10
Avis client
5.0 / 5
Can't fault the product, it minimises mucking out time, how often the muck heap needs taking away and mess on the yard. All round top product!
Selena G. le 5/8/2017 à 17h49
Avis client
4.7 / 5
Most of the bags were damaged, from a few pinpricks to fist size tear, so could not be left outside.
The delivery driver was not able to haul the goods over my shingle drive as his equipment was not mechanised and so we had to move the bags individually from the roadside into the dry.
.
Lindan. le 1/8/2017 à 06h57
Avis client
4.0 / 5
Website convenient in that I can order anytime. The order arrived a day later than stated. It did come in a small van but with no hydraulic ramp or lift so that the bags had to be moved one by one.
Fiona D. le 26/7/2017 à 09h47
Avis client
4.7 / 5
Excellent product, excellent customer service. Sadly 3 of the bags were damaged, I suspect in transit, one so badly that it has lost a number of pellets and was taped up with brown tape on arrival.
Kirstie M. le 1/6/2017 à 06h53
Avis client
4.3 / 5
The lorry sent out was soo big it couldnt get uo my drive, but could only reverse into the gate area. But they dropped the oallet just inside the field gate. I had the delight of moving 60 x 16 kg bags up to my hay barn! Hard work, but did it. Smaller lorry next time please carriers.
Sue P. le 26/5/2017 à 15h47
Avis client
5.0 / 5
Excellent product & great customer service.
Sue R. le 22/5/2017 à 23h03
Avis client
4.3 / 5
Pallet the bedding was loaded on was only a single pallet and did not support the weight well. the pallet broke, and we had to manually unload half of the bedding before the fork lift truck could get underneath to lift it off the truck.
.
Christine H. le 22/5/2017 à 21h08
Avis client
5.0 / 5
Fast efficient and good product.
Wisspy. le 26/4/2017 à 18h59