Avis clients de Aquamax

Note du marchand
5.0 1
4.6Aquamax
 
 
Site MarchandAquamax
Url
Tél
AdresseIngleside House
5 Beeches Road
Cirencester GL7 1BN
Avis client
5.0 / 5
Swift service, amazing product and fabulous friendly and knowledgeable customer care.
Joanna H. le 23/9/2017 à 16h03
Avis client
4.5 / 5
Only downside is the delivery driver can't get the pallet any closer to the barn!
Anna. le 19/9/2017 à 23h26
Avis client
5.0 / 5
Great customer service. I love this bedding it is so easy to use and the best bedding for dust and odour suppression, I add one dry bag a week to existing bedding which makes it ideal for minimising the muck heap and the impact on my purse.
Jayne M. le 15/9/2017 à 04h29
Avis client
5.0 / 5
Excellent service, very quick delivery.
Caron C. le 14/9/2017 à 08h51
Avis client
5.0 / 5
Easy online ordering. Delivery fast and on day of choice. Excellent customer service. Order every year from aquamax and always good service and excellent product.
Carly I. le 13/9/2017 à 17h38
Avis client
5.0 / 5
Great product, great service.
Sue R. le 13/9/2017 à 15h48
Avis client
5.0 / 5
Usual super service, thank you.
Jayne E. le 11/9/2017 à 13h47
Avis client
4.7 / 5
Very quick delivery. delivery service was good with correct sized vehicle and a great driver who could not have been more helpful. would have scored 5 BUT for two bags split open on the pallet.
Ron W. le 26/8/2017 à 21h20
Avis client
5.0 / 5
Brilliant, good communication, fast dispatch, excellent pricing.
Karen A. le 20/8/2017 à 22h10
Avis client
5.0 / 5
Can't fault the product, it minimises mucking out time, how often the muck heap needs taking away and mess on the yard. All round top product!
Selena G. le 5/8/2017 à 17h49
Avis client
4.7 / 5
Most of the bags were damaged, from a few pinpricks to fist size tear, so could not be left outside.
The delivery driver was not able to haul the goods over my shingle drive as his equipment was not mechanised and so we had to move the bags individually from the roadside into the dry.
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Lindan. le 1/8/2017 à 06h57
Avis client
4.0 / 5
Website convenient in that I can order anytime. The order arrived a day later than stated. It did come in a small van but with no hydraulic ramp or lift so that the bags had to be moved one by one.
Fiona D. le 26/7/2017 à 09h47
Avis client
4.7 / 5
Excellent product, excellent customer service. Sadly 3 of the bags were damaged, I suspect in transit, one so badly that it has lost a number of pellets and was taped up with brown tape on arrival.
Kirstie M. le 1/6/2017 à 06h53
Avis client
4.3 / 5
The lorry sent out was soo big it couldnt get uo my drive, but could only reverse into the gate area. But they dropped the oallet just inside the field gate. I had the delight of moving 60 x 16 kg bags up to my hay barn! Hard work, but did it. Smaller lorry next time please carriers.
Sue P. le 26/5/2017 à 15h47
Avis client
5.0 / 5
Excellent product & great customer service.
Sue R. le 22/5/2017 à 23h03
Avis client
4.3 / 5
Pallet the bedding was loaded on was only a single pallet and did not support the weight well. the pallet broke, and we had to manually unload half of the bedding before the fork lift truck could get underneath to lift it off the truck.
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Christine H. le 22/5/2017 à 21h08
Avis client
5.0 / 5
Fast efficient and good product.
Wisspy. le 26/4/2017 à 18h59
Avis client
3.7 / 5
Lovely product . Delivery was due yesterday pm. Took the afternoon off work and received a call to say won't be with me until tomorrow am. Unfortunately I was working this am. I asked to call me at least 1 hour prior to delivery but they rang me when they were with was annoying. Luckily I went to get my horse in at lunch much time and was there just as the driver was leaving so he moved the pallet for me
Lucy.
Lucy C. le 6/4/2017 à 14h02
Avis client
4.3 / 5
Really happy with Aquamax. I'm definitely converted. Customer service was great when I contacted them though the delivery was a bit slow with no communication from the courier until I chased Aquamax themselves.
Lesley B. le 28/3/2017 à 21h16
Avis client
4.3 / 5
Everything was great except the company delivering the bedding who turned up without calling first to check I would be there despite this being pre arranged.
Sara W. le 6/3/2017 à 20h27
Avis client
4.7 / 5
Delivery got delayed by courier as they had a new driver when it was supposed to be delivered and he was slower than expected. They did bring it out on a Saturday though so pleased about that. Good comms from seller.
ANDREA B. le 5/3/2017 à 18h01
Avis client
5.0 / 5
Top level product and customer service. Ordered on the Monday and delivery was organised for the Thursday to suit me. Brilliant. It is tricky for the delivery oeople to unload the pallett if it is not at the right end of the lorry as the fork lift is a hand pump type and the turning circle on the lorry was not big enough to manoeuver the oaklet round - so we inloaded by hand. Not a problem!!
Sue P. le 2/3/2017 à 12h01
Avis client
4.7 / 5
First class product - always good service and helpful company to work with.
ALLISON M. le 22/2/2017 à 12h30
Avis client
5.0 / 5
Excellent service.
Sarah T. le 19/2/2017 à 21h05
Avis client
5.0 / 5
Great product. A very easy ordering and delivery process with courteous and helpful delivery drivers.
Laura G. le 17/2/2017 à 09h01
Avis client
5.0 / 5
Order very promptly handled, delivery customised to suite perfectly, product superb at a fair price. What is there not to like.
Ron W. le 14/2/2017 à 22h11
Avis client
3.7 / 5
Delivery was unsatisfactory as not delivered on the day or time promised by the transporting company. The driver had difficulty finding the delivery point location, despite specific detailed instructions given to the company office. Apparently, the driver attempted to contact me via my land line and not my mobile telephone number, as requested and as a result my order was delivered a day later than scheduled. Two of the bags were badly damaged causing spillage and some wastage.
Jane E. le 5/2/2017 à 18h44
We can only apologise for the delivery Jane.

We always supply the delivery company with all the information the customer requests.

As with all our reviews Jane gave us 5/5 for Aquamax and Customer Service. Whenever we have not received a 5/5 rating it is always because of the delivery,. We too find it very frustrating when this happens.
Aquamax le 6/2/2017 à 11h36
Avis client
4.7 / 5
Requested a 7.5 tonne but sent an 18 tonne. Driver was really helpful and we did manage to unload.
Michelle M. le 4/2/2017 à 10h33
Avis client
5.0 / 5
Great product, great service at a competitive price, nothing else to say.
Matthew B. le 1/2/2017 à 19h25
Avis client
3.0 / 5
Great product but please sort your deliveries out - pallets always always come on a vehicle far too large to access property, despite me requesting a 7.5t truck only. Leaving me to deal with an angry and frustrated driver AGAIN!!!
Holly House. le 19/1/2017 à 21h51