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Avis clients de Drawerboxes.co.uk

Note du marchand
5.0 1
4.8Drawerboxes.co.uk
 
 
Site MarchandDrawerboxes.co.uk
Urlhttps://www.drawerboxes.co.uk
Tél
AdresseMorven, Westruther, Gordon, Berwickshire, TD3 6NF
Avis client
4.3 / 5
Excellent product very sturdy. Shipping was delayed but explained by customer service otherwise it would have been 5 stars.
Arthur N. le 26/1/2019 à 11h55
Avis client
4.7 / 5
Everything came on time and was well packed.
David S. le 20/1/2019 à 11h53
Avis client
4.7 / 5
Shipping was good very informative.Had to wait 11days to receive the order that was no problem.Goods very good quality and easy to fit.
Wynford R. le 16/1/2019 à 20h02
Avis client
4.0 / 5
X.
Piers W. le 16/1/2019 à 12h04
Avis client
4.7 / 5
Efficient. Good customer support.
William R. le 17/12/2018 à 19h48
Avis client
4.5 / 5
Excellent product easy to install. Instructions could be improved. A list of pieces would be useful.
Paul Y. le 18/11/2018 à 14h39
Avis client
4.7 / 5
Received package all good but I miss measured the width. Contacted Paul and sited within the day had a new base and back. Fitted perfectly really great service.
Stu B. le 12/11/2018 à 08h47
Avis client
4.7 / 5
All would have been 5 star but one item was missed in original shipping.
David W. le 1/11/2018 à 14h45
Avis client
4.7 / 5
Item well made, easy to assemble and install.
Nick F. le 15/10/2018 à 11h10
Avis client
4.7 / 5
Really helpful staff. Checked my order and contacted me to verify measurements as slightly non-standard.

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Bryan A. le 23/9/2018 à 17h36
Avis client
4.3 / 5
It would have been good to be kept informed that the delivery was delayed due to incorrect parts having been delivered to yourselves.
Corners of the draw bases had minor damage. Not enough to return them.

Good to see plenty of screws supplied.
Customer services were both pleasant and helpful when I phoned.

Thank you.
David S. le 8/9/2018 à 15h26
Avis client
4.3 / 5
Good delivery times and customer responsiveness. Excellent products.
Duncan C. le 6/9/2018 à 23h30
Avis client
4.0 / 5
Despite a delayed delivery due to stock availability, the communication and customer service were excellent.
Paul S. le 27/7/2018 à 11h27
Avis client
4.3 / 5
Good product, ok delivery time - 5 days from time of ordering. East to fit. Youtube videos useful.
AP. le 21/7/2018 à 12h16
Avis client
4.3 / 5
Very satisfactory product and transaction. As drawer base is not square, suggest instructions (and perhaps base itself) clarify the sides and front/back.
Matthew L. le 9/7/2018 à 11h49
Avis client
4.7 / 5
Delivery was in 2 packs each coming by courier one in the morning and the other much later in the day - confused!
Lorna C. le 27/6/2018 à 14h26
Thank you for the feedback and comments. We have asked DPD about this on several occasions. They cannot guarantee that consignments with two or more packages stay together through every stage. Apparently when a cage in the trunking area is full, the boxes go into the next cage. We apologise for any inconvenience on this occasion. We do find that on the whole. DPD provide a service that is above average. Thank you for buying from Drawerboxes.co.uk.
Drawerboxes.co.uk le 27/6/2018 à 17h22
Avis client
4.3 / 5
I'm very pleased with the result; I would recommend them to friends.
Peter L. le 19/6/2018 à 13h23
Avis client
4.7 / 5
P&P a tad expensive and not dispatched immediately but well packed and DPD delivered within their stated 1 hour window. The item is very high quality, much better than the original. Prior to purchase I made a couple of telephone enquiries and the lady I spoke to was most helpful. The instructions, in particular the videos, are absolutely brilliant! I would definitely recommend this company.
Geoffrey E. le 21/5/2018 à 06h03
Avis client
4.7 / 5
Drawers great, but the tray did not offer good value.
Timothy B. le 18/5/2018 à 13h59
Avis client
4.3 / 5
High quality product which is simple to fit. I left it a little last minute to order mine but customer services were really helpful and prioritised the order so it arrived in good time. Unfortunately, a couple of components were missing from the order so I've had to give a 3 for shipping but again, the customer services team were really helpful and got the missing parts out without delay. I would definitely buy this product and use this company again..
Sara N. le 6/5/2018 à 21h14
Avis client
4.7 / 5
Great quality product - exactly what I needed. Customer service was excellent and very responsive.
Beth H. le 21/4/2018 à 14h03
Avis client
4.3 / 5
Everything OK.
Barry S. le 20/4/2018 à 13h12
Avis client
4.0 / 5
Having purchased the product on line I followed up with an email asking that the length of the drawers be made 500mm not 490mm to accommodate cutlery trays which I was about to buy from another supplier because they were unable to supply these trays.

The units have arrived cut 490mm consequently I will now have to shorten the trays.

Very pleased with the product but cannot recommend Drawerboxes.
Maurice C. le 29/3/2018 à 00h30
As previously stated, we can supply all our drawers in any width at no extra charge, but we have NO LEEWAY WITH RUNNER LENGTHS WHICH ARE PRE MANUFACTURED BY BLUM.
Drawerboxes.co.uk le 28/3/2018 à 23h05
Avis client
4.7 / 5
Easy to use web site and ordering process. Delivered when expected; box slightly squashed because rather large but contents well protected. Pleaased with the product.
Judith M. le 25/3/2018 à 09h17
Avis client
4.7 / 5
The drawers are incredible. I wish that I had discovered this option years ago. Excellent build quality and value for money. Will be buying many more in the future.
Joseph B. le 15/3/2018 à 20h39
Avis client
4.7 / 5
Minor criticism regarding packaging. Everything else top rate. Customer service exemplary.
Guy R. le 27/2/2018 à 17h35
Avis client
4.7 / 5
Great product and thankyou for your extremely helpful guides on your website .
Catrina M. le 16/2/2018 à 20h26
Avis client
4.7 / 5
Contents luckily not too damaged. The outer box badly ripped open from one corner. One drawer base grey side slightly scratched. Still useable.
Barry R. le 13/2/2018 à 16h02
Avis client
4.3 / 5
Arrived in good time and well packed -- did not need customer service as web worked fine.
Mike S. le 9/2/2018 à 18h19
Avis client
4.3 / 5
Good online instructions. I fitted 3 in one afternoon.
Peter M. le 8/2/2018 à 19h01