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Avis clients de Drawerboxes.co.uk

Note du marchand
5.0 1
4.8Drawerboxes.co.uk
 
 
Site MarchandDrawerboxes.co.uk
Urlhttps://www.drawerboxes.co.uk
Tél
AdresseMorven, Westruther, Gordon, Berwickshire, TD3 6NF
Avis client
5.0 / 5
Great drawer box. Sent wrong length sides and runners. Phoned them up and they were very apologetic and sent the correct ones that day. These were received next day and wrong ones collected.
Would deal with this company again.
Mick S. le 15/9/2018 à 15h42
Avis client
5.0 / 5
Godd service thanks and clear website.
John M. le 10/9/2018 à 15h05
Avis client
4.3 / 5
It would have been good to be kept informed that the delivery was delayed due to incorrect parts having been delivered to yourselves.
Corners of the draw bases had minor damage. Not enough to return them.

Good to see plenty of screws supplied.
Customer services were both pleasant and helpful when I phoned.

Thank you.
David S. le 8/9/2018 à 15h26
Avis client
4.3 / 5
Good delivery times and customer responsiveness. Excellent products.
Duncan C. le 6/9/2018 à 23h30
Avis client
5.0 / 5
This was an excellent replacement draw. From the ease of ordering to the delivery was faultless. The instruction were easy to follow, and the draw fitted perfectly. I would highly recommend this product to any one needing to replace a kitchen draw. If I need to replace a draw in the future, I will be using this product.
Ian P. le 29/8/2018 à 20h58
Avis client
5.0 / 5
Delivered within time specified.
Susan G. le 24/8/2018 à 18h28
Avis client
5.0 / 5
Easy to deal with, very clear instructions online, quick delivery, all in all a great service.
Andrew M. le 17/8/2018 à 08h45
Avis client
5.0 / 5
Very happy with my order.
Naira. le 12/8/2018 à 23h04
Avis client
5.0 / 5
Great service, quick delivery.
Christian. le 9/8/2018 à 08h21
Avis client
4.0 / 5
Despite a delayed delivery due to stock availability, the communication and customer service were excellent.
Paul S. le 27/7/2018 à 11h27
Avis client
4.3 / 5
Good product, ok delivery time - 5 days from time of ordering. East to fit. Youtube videos useful.
AP. le 21/7/2018 à 12h16
Avis client
5.0 / 5
Fitted perfectly and works very well.
Kim. le 19/7/2018 à 08h11
Avis client
5.0 / 5
Really excellent, easy to put together following the clear instructions, and good solid construction. A massive improvement on the worn out drawer I was keeping alive before!
Jonathan S. le 17/7/2018 à 11h06
Avis client
5.0 / 5
They do what they say.
John F. le 16/7/2018 à 16h22
Avis client
5.0 / 5
Excellent, though I measured correctly, thought they supplied incorrect size, however customer service was excellent and sorted me out, fitted correctly first time.
Adrian M. le 16/7/2018 à 14h02
Avis client
4.3 / 5
Very satisfactory product and transaction. As drawer base is not square, suggest instructions (and perhaps base itself) clarify the sides and front/back.
Matthew L. le 9/7/2018 à 11h49
Avis client
5.0 / 5
Excellent customer service! I would definitely use them again. So nice and friendly people too.
Theresa N. le 5/7/2018 à 16h26
Avis client
5.0 / 5
A first class product which filled our need to make our under-work-surface cupboards more readily accessible and was simple enough for a DIYer to install.
Peter L. le 29/6/2018 à 09h42
Avis client
4.7 / 5
Delivery was in 2 packs each coming by courier one in the morning and the other much later in the day - confused!
Lorna C. le 27/6/2018 à 14h26
Thank you for the feedback and comments. We have asked DPD about this on several occasions. They cannot guarantee that consignments with two or more packages stay together through every stage. Apparently when a cage in the trunking area is full, the boxes go into the next cage. We apologise for any inconvenience on this occasion. We do find that on the whole. DPD provide a service that is above average. Thank you for buying from Drawerboxes.co.uk.
Drawerboxes.co.uk le 27/6/2018 à 17h22
Avis client
2.7 / 5
Let down by the courier service, the order was in 3 boxes all delivered on separate days and damaged.

Drawerboxes have said they will replace immediately unfortunately probably with the same delivery company!
Mark O. le 25/6/2018 à 10h21
We wish to apologise for this unacceptable service from our courier. It is unusual to have 3 damaged boxes on one order. We have contacted them today to find out what went wrong.
In their defence, we have found that DPD provide the highest standard of service (compared to their competition) consistently measured over a 6 month period.
We are surprised at the merchandise rating of 3. Our products are of the highest standard, and over 95% of users give the merchandise 5 stars. Please let us know where we can improve in this case.
Kind Regards,
Drawerboxes quality control team.
Drawerboxes.co.uk le 25/6/2018 à 13h10
Avis client
4.3 / 5
I'm very pleased with the result; I would recommend them to friends.
Peter L. le 19/6/2018 à 13h23
Avis client
5.0 / 5
We were extremely pleased with the way this order was handled.

The packaging was very good, with not even a mark on the boxes, with the contents well arranged so there was nothing loose.
The delivery was well signalled ahead on the day and arrived at the appointed time.

We would certainly recommend Blum products and customer care.

Well done!!
Johanna P. le 18/6/2018 à 22h45
Avis client
5.0 / 5
Great product.
Hayley P. le 4/6/2018 à 08h46
Avis client
4.7 / 5
P&P a tad expensive and not dispatched immediately but well packed and DPD delivered within their stated 1 hour window. The item is very high quality, much better than the original. Prior to purchase I made a couple of telephone enquiries and the lady I spoke to was most helpful. The instructions, in particular the videos, are absolutely brilliant! I would definitely recommend this company.
Geoffrey E. le 21/5/2018 à 06h03
Avis client
4.7 / 5
Drawers great, but the tray did not offer good value.
Timothy B. le 18/5/2018 à 13h59
Avis client
5.0 / 5
Very good product.
Tony L. le 16/5/2018 à 22h06
Avis client
5.0 / 5
Excellent service quick delivery, easy to install.
Cheryl A. le 13/5/2018 à 15h41
Avis client
5.0 / 5
Excellent product will be ordering more.
Nigel h. le 10/5/2018 à 10h37
Avis client
5.0 / 5
Excellent product & customer service every organisation should aim for. Have used drawerbox on two occasions and been delighted. Would recommend to anyone and have done so over the years I have used their services.
John B. le 9/5/2018 à 14h56
Avis client
5.0 / 5
Great product. Client suffers with arthritis and is extremely happy.
Jason A. le 9/5/2018 à 11h31