Avis clients de Drawerboxes.co.uk

Note du marchand
5.0 1
4.8Drawerboxes.co.uk
 
 
Site MarchandDrawerboxes.co.uk
Urlhttps://www.drawerboxes.co.uk
Tél
AdresseMorven, Westruther, Gordon, Berwickshire, TD3 6NF
Avis client
4.3 / 5
Very satisfactory product and transaction. As drawer base is not square, suggest instructions (and perhaps base itself) clarify the sides and front/back.
Matthew L. le 9/7/2018 à 11h49
Avis client
5.0 / 5
Excellent customer service! I would definitely use them again. So nice and friendly people too.
Theresa N. le 5/7/2018 à 16h26
Avis client
5.0 / 5
A first class product which filled our need to make our under-work-surface cupboards more readily accessible and was simple enough for a DIYer to install.
Peter L. le 29/6/2018 à 09h42
Avis client
4.7 / 5
Delivery was in 2 packs each coming by courier one in the morning and the other much later in the day - confused!
Lorna C. le 27/6/2018 à 14h26
Thank you for the feedback and comments. We have asked DPD about this on several occasions. They cannot guarantee that consignments with two or more packages stay together through every stage. Apparently when a cage in the trunking area is full, the boxes go into the next cage. We apologise for any inconvenience on this occasion. We do find that on the whole. DPD provide a service that is above average. Thank you for buying from Drawerboxes.co.uk.
Drawerboxes.co.uk le 27/6/2018 à 17h22
Avis client
2.7 / 5
Let down by the courier service, the order was in 3 boxes all delivered on separate days and damaged.

Drawerboxes have said they will replace immediately unfortunately probably with the same delivery company!
Mark O. le 25/6/2018 à 10h21
We wish to apologise for this unacceptable service from our courier. It is unusual to have 3 damaged boxes on one order. We have contacted them today to find out what went wrong.
In their defence, we have found that DPD provide the highest standard of service (compared to their competition) consistently measured over a 6 month period.
We are surprised at the merchandise rating of 3. Our products are of the highest standard, and over 95% of users give the merchandise 5 stars. Please let us know where we can improve in this case.
Kind Regards,
Drawerboxes quality control team.
Drawerboxes.co.uk le 25/6/2018 à 13h10
Avis client
4.3 / 5
I'm very pleased with the result; I would recommend them to friends.
Peter L. le 19/6/2018 à 13h23
Avis client
5.0 / 5
We were extremely pleased with the way this order was handled.

The packaging was very good, with not even a mark on the boxes, with the contents well arranged so there was nothing loose.
The delivery was well signalled ahead on the day and arrived at the appointed time.

We would certainly recommend Blum products and customer care.

Well done!!
Johanna P. le 18/6/2018 à 22h45
Avis client
5.0 / 5
Great product.
Hayley P. le 4/6/2018 à 08h46
Avis client
4.7 / 5
P&P a tad expensive and not dispatched immediately but well packed and DPD delivered within their stated 1 hour window. The item is very high quality, much better than the original. Prior to purchase I made a couple of telephone enquiries and the lady I spoke to was most helpful. The instructions, in particular the videos, are absolutely brilliant! I would definitely recommend this company.
Geoffrey E. le 21/5/2018 à 06h03
Avis client
4.7 / 5
Drawers great, but the tray did not offer good value.
Timothy B. le 18/5/2018 à 13h59
Avis client
5.0 / 5
Very good product.
Tony L. le 16/5/2018 à 22h06
Avis client
5.0 / 5
Excellent service quick delivery, easy to install.
Cheryl A. le 13/5/2018 à 15h41
Avis client
5.0 / 5
Excellent product will be ordering more.
Nigel h. le 10/5/2018 à 10h37
Avis client
5.0 / 5
Excellent product & customer service every organisation should aim for. Have used drawerbox on two occasions and been delighted. Would recommend to anyone and have done so over the years I have used their services.
John B. le 9/5/2018 à 14h56
Avis client
5.0 / 5
Great product. Client suffers with arthritis and is extremely happy.
Jason A. le 9/5/2018 à 11h31
Avis client
4.3 / 5
High quality product which is simple to fit. I left it a little last minute to order mine but customer services were really helpful and prioritised the order so it arrived in good time. Unfortunately, a couple of components were missing from the order so I've had to give a 3 for shipping but again, the customer services team were really helpful and got the missing parts out without delay. I would definitely buy this product and use this company again..
Sara N. le 6/5/2018 à 21h14
Avis client
5.0 / 5
Excellent product and easy to follow instruction videos.
Joyce B. le 3/5/2018 à 11h25
Avis client
5.0 / 5
Although there was a small problem with my initial order drawerboxes.co.uk sorted it efficiently and effectively. I couldn't fault the after-sales service.The Drawers themselves are the easiest thing to fit following the printed instructions and the easy to follow videos make installing even easier.
Simon W. le 2/5/2018 à 20h23
Avis client
5.0 / 5
Every part of the process from order to delivery went as promised on the web site.
Terence G. le 27/4/2018 à 11h39
Avis client
5.0 / 5
Phoned to check on delivery, was phoned back promptly with date. Received text with delivery time slot. Very efficient.
Barbara R. le 25/4/2018 à 19h11
Avis client
5.0 / 5
Haven't installed the items yet but the service was astonishing. No doubt the drawers will be great as Blum always are.
David D. le 25/4/2018 à 16h56
Avis client
3.7 / 5
From placing my order, the delivery was arranged quickly afterwards. Initially I did not receive an estimated date, then received the wrong customer’s order, but followed by a polite and helpful phone call from their customer team. When the order arrived, two items were damaged, but replacements were sent in less than 36 hours of requesting, which was fantastic. Finally the quality of the goods is fantastic, very easy to fit. Would order again.
Bradley W. le 23/4/2018 à 19h05
Avis client
4.7 / 5
Great quality product - exactly what I needed. Customer service was excellent and very responsive.
Beth H. le 21/4/2018 à 14h03
Avis client
4.3 / 5
Everything OK.
Barry S. le 20/4/2018 à 13h12
Avis client
5.0 / 5
Very good product and service.
Roland C. le 20/4/2018 à 08h38
Avis client
5.0 / 5
Straightforward online transaction. Item ordered, came in full and as expected, no problems!
Charlotte P. le 16/4/2018 à 09h59
Avis client
5.0 / 5
Excellent product with clear guidance for construction.
Michelle M. le 8/4/2018 à 08h04
Avis client
5.0 / 5
Brilliant product and excellent customer service.
Damaged component replaced instantly.
Roger W. le 4/4/2018 à 21h36
Avis client
5.0 / 5
Very impressive. Easy to fit. The company did all they could to get the pieces to me according to my schedule. Top marks.
Christopher S. le 3/4/2018 à 21h44
Avis client
5.0 / 5
Great product, shipped very promptly.
James P. le 3/4/2018 à 16h29